Door Neillon Carmichael op

Is Mobile CRM the future?

How many companies actually use mobile CRM? And for those who use it, how many have it tacked on to their business strategy as something on the side? And how many have an actual, thorough business strategy for its usage? It could be just me, but save for a couple, most of the CRM implementations […]

Door Neillon Carmichael op

How to customize and optimize your ‘Opportunity close’ dialog box

I’m all about keeping the workspace as simple and clear as possible. I want to be as maximize productivity in the time that I have by only working with what I need. Sometimes you stumble upon features in Dynamics 365 that are not immediately noticeable, but that are very useful: the customizable opportunity close dialog […]

Door Neillon Carmichael op

How does A/B testing in Dynamics 365 for Marketing work?

The Wave 1 release for Dynamics 365 for Marketing has brought about some new features. One of the those features is the marketing email A/B testing. What does it solve: Don’t know which one of your marketing email designs is the winning one? Test them and compare. Here’s a short tutorial on how to do […]

Niellon Carmichael